WE DO NOT DO REFUNDS ON PRE- ORDERS!!
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return/exchange. Or we will not accept it.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at uincouturellc@gmail.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can only do returns on items that are damaged or the wrong size. If you have any questions please contact us via EMAIL at uincouture@gmail.com.
Thank you, U in Couture💞